May 2008

Webinar
May 15, 2008
1:00 PM EST
How to Deal with Difficult Conversations / Complaints

June 2008

2008 Summer Education Conference
June 26-28, 2008
Chicago, Illinois
Palmer House Hilton

July 2008

Idea Network
July 17, 2008
1:00 PM EST
Hotel / Center Track: Procedures from Start to Finish for CSMs
CVB Track: Procedures from Start to Finish for CSMs

August 2008

Webinar
August 21, 2008
1:00 PM EST
Revenue Management

September 2008

Idea Network
September 18, 2008
1:00 PM EST
Hotel / Center Track: Emergency Management
CVB Track: Housing Updates

October 2008

Webinar
October 16, 2008
1:00 PM EST
APEX Update

November 2008

Idea Network
November 20, 2008
1:00 PM EST
All Tracks: Discussion on Industry Article

January 2009

2009 Annual Conference
January 9-11, 2009
New Orleans, Louisiana
Westin New Orleans